Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.

TubeScript AI uses cookies and similar technologies (such as web beacons, pixels, and local storage) to enhance your experience on our platform and improve our services.

2. Types of Cookies We Use

We use different types of cookies for various purposes:

3. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks website usage, page views, and user behavior
• Performance Monitoring: Monitors website speed and performance
• Error Tracking: Helps us identify and fix technical issues
• Usage Statistics: Provides insights into feature usage and popularity

This information is aggregated and anonymized, helping us improve our service quality and user experience.

4. Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language Preferences: Remember your preferred language settings
• Theme Settings: Store your dark/light mode preferences
• API Settings: Remember your API configuration preferences
• Form Data: Temporarily store form inputs to prevent data loss
• Feature Preferences: Remember your preferred transcript formats

5. Third-Party Cookies

We may use third-party services that set their own cookies:

5.1 Analytics Services

• Google Analytics: Website analytics and user behavior tracking
• Hotjar: User experience analytics and heatmaps

5.2 Payment Processors

• Stripe: Secure payment processing and fraud prevention
• PayPal: Alternative payment method processing

5.3 Support Services

• Intercom: Customer support chat functionality
• Zendesk: Help desk and support ticket management

These third parties have their own privacy policies and cookie practices.

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

• Essential Cookies: Disabling these will prevent the website from functioning properly
• Performance Cookies: We won't be able to improve our service based on usage data
• Functional Cookies: Your preferences won't be remembered between sessions
• Targeting Cookies: You may see less relevant advertisements

8. Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
• Change your preferences at any time

Your consent choices are stored in a cookie so we can remember your preferences for future visits.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.